Future Perfect logo
Specialists in Success since 1993
Business development & training solutions for science /
technology / healthcare & medical / engineering companies
Tel: 0044 (0)1425 552125
For Bookings and Enquiries call 0044 (0)1425 552125
Open Programmes
( 1 day)

Price: £295 .00
(35% discounted rate for extra delegates attending same session)

- Check Dates & Venues

Terms & Conditions
In-House Customised
for recruitment companies
(1 day)

Price: £675.00 + travel
for 6 or more candidates

Terms & Conditions
Success in Field Sales & Service
Headstart in Sales
This intensive One Day Programme is for those who are considering, or just about to embark on a career in the field and who need an awareness of sales skills so that their early customer contacts are not wasted.

The session is ideally suited to delegates are new graduates, qualified scientists / engineers with no commercial experience and in-house personnel who are considering a field-based role.

Special sessions are run in-house for recruitment companies who are finding it difficult to place enthusiastic but inexperienced candidates.

The Principles of Effective Selling
- your responsibilities
- professionalism
- understanding why customers buy

Commercial Communication Skills
- verbal & written
- choosing the appropriate method
- questioning skills
- listening skills
- customer personal power rating
- the role of the buyer
- buyer behaviours & tactics
- building relationships

The Sales Process
- making appointments
- planning the sales call
- establishing the facts
- qualifying the sale
- proof activities
- handling objections
- closing the sale

Planning & Self-Management
- managing the sales process
- accurate business forecasts
- orders & delivery schedules
- customer records
- territory & time planning